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"Stephanie's got the rare combo, leading healthcare from the top and surviving it from the inside. That’s why her voice hits different."
Tyler Phillips
Understanding Healthcare Experience Through Stories
Why choose
hxology?
Understand how to move beyond typical satisfaction surveys to uncover the true emotions and expectations that shape patient journeys.
At hxology, we believe true impact in healthcare goes beyond data. Led by Stephanie S. Abbott, a healthcare executive who navigated her own cancer journey, we offer a unique perspective on operations and the deeply human patient experience. We provide keynote speaking, consulting, and virtual learning to help organizations understand patients' stories, foster genuine connections, and drive real, lasting change. Our goal is to empower healthcare to deliver extraordinary care. Survive. Thrive. Make a Difference.
Inspiring talks that blend real patient stories with executive insight, leaving audiences motivated to lead change.
Practical, hands-on guidance that helps healthcare teams cut through complexity and act with clarity.
Interactive learning experiences designed to equip leaders and staff with actionable strategies that stick.
Bold ideas and fresh perspectives that challenge assumptions and reframe how we think about care.
The device I wish I’d had after my first surgery - the one that could have made healing feel less like surviving and more like being cared for.
Client Success Stories
Stories that spark change.
Our partners share how working with hxology has reshaped the way they see and deliver care. Their stories reveal how small shifts, sparked by our services, created lasting impact for patients, teams, and organizations alike.
Explore a suite of services designed to meet the real challenges healthcare organizations face today. From strategy to culture to patient experience, each solution is built to spark meaningful change and lasting impact.
1
Strategic Keynote Speaking
Inspiration is only the beginning. Our keynotes blend powerful storytelling with practical strategies, drawing from both the boardroom and the bedside, to spark fresh ideas and lasting change. Audiences don’t just leave motivated. They leave equipped with insights they can put into action immediately, creating impact that lingers long after the applause fades.
2
Customized Consulting Services
Transforming healthcare takes more than data, it takes insight, strategy, and a partner who understands both the boardroom and the bedside. We work alongside organizations to uncover the hidden barriers to extraordinary care and design solutions that create lasting impact for patients, staff, and leaders alike. Through our partnership with Healthcare IT Leaders and ProNexus, a team of seasoned consultants and IT support, we bring the expertise and capacity to take on projects of any scale, ensuring no challenge is too big or too small to solve.
3
Interactive Workshops and Courses
Go beyond the numbers and uncover the human stories that truly shape care. These interactive courses reveal the emotions and expectations hidden behind traditional satisfaction surveys and give you practical strategies to create authentic connections with patients and lifetime value for the organization. Designed for healthcare professionals ready to lead change, each session equips you to elevate patient-centered care and spark meaningful transformation in your organization.
5
Fractional Leadership
Sometimes what you need isn’t just advice, it’s leadership that can step in and drive change from within. As a fractional healthcare executive, I provide hands-on guidance, bridging gaps in leadership and ensuring momentum doesn’t stall. With a focus on clarity, strategy, and authentic connection, I help organizations strengthen operations and shape a culture where both people and performance thrive.
6
Tube Evac
Trusted by Moffitt Cancer Center and the Mayo Clinic, Tube Evac makes drain management safer, easier, and more empowering for patients and caregivers alike.
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Supports Safety – Protects patients during recovery
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Eases Workload – Lightens caregiver responsibilities
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Educates Patients – Clear guidance for confident self-care
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Smooths Transitions – Simplifies hospital-to-home recovery
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Improves Experience – Better outcomes for patients and staff
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