Jarvis Gray

Jarvis Gray has nearly 20 years of experience improving quality, operations, and strategy across health systems, hospitals, academic institutions, and rural healthcare organizations. He has led this work inside HCA Healthcare, Kaiser Permanente, Emory Healthcare, Wellstar Health System, Piedmont Healthcare, and Duke University Health System.

At Emory Healthcare he directed quality analytics and improvement for 11 hospitals and about 16,000 nursing staff. At Kaiser Permanente he led the regional rollout of the High Reliability Operating Model across Georgia, and at Wellstar he advised 12 C-suite leaders on Lean transformation while guiding capacity work through the COVID-19 surge. At HCA Healthcare he led quality operations and process improvement for anesthesia services.

Jarvis is a Fellow of the American College of Healthcare Executives, a Certified Lean Six Sigma Master Black Belt, a Certified Manager of Quality/Organizational Excellence, and a Gallup-Certified Strengths Coach. He has served as an examiner for the Malcolm Baldrige National Quality Award, teaches healthcare quality at the Emory University School of Nursing, and has trained and coached more than 250 healthcare leaders in improvement methods. He holds an MHA from the University of North Carolina at Chapel Hill.